← ALL CAPABILITIES
02 / CONNECT

Connect your sending account. See what happens next.

Bring your approved SMTP service or sending server into one campaign and delivery workflow. Sky uses Email Engine to set up schedules, route messages and bring available bounces and complaints back into the process.

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SKY / DELIVERY PRACTICE02 / ROUTE TOPOLOGY

One control point. Your approved route.

CAMPAIGN CONTROLEmail EngineAudience, schedule, sending identity and route selection
PATH 01Approved SMTPYour authenticated sending service
PATH 02Supported APIProvider-specific sending connection
PATH 03Your mail serversDedicated route you control

The return path matters. Bring available bounces, complaints and unsubscribes back to the suppression and review process.

Illustrative connection design; provider access and supported return events are scoped per account.
01WHEN THIS HELPS

For teams using an approved SMTP service, multiple sending accounts or their own mail servers.

02EVIDENCE & INPUTS

Read the evidence
across layers.

01

SMTP settings, supported provider API or sending-server configuration

02

Domain, subdomain, DKIM and return-path design

03

Traffic categories, schedules and route selection

04

Bounce, complaint and unsubscribe event integration

05

Provider terms, permissions and account isolation

03THE WORKFLOW

What happens after
we start looking.

01

Connect the approved route

Map SMTP authentication or a supported API, sending identity, account permissions and traffic separation.

02

Coordinate the sends

Set up the agreed campaign schedule, routing controls and return-event paths through Email Engine.

03

Test the full loop

Validate authentication, provider acceptance, bounce/complaint intake and suppression before scaling live traffic.

04A CLEAR WORKING BOUNDARY

We know which part
belongs to whom.

01 / TO START

What we need

Your chosen provider's approved account, SMTP or API capabilities, traffic categories, domain ownership and event access. Do not share passwords through the enquiry form.

02 / SKY

What we do

Configure the approved SMTP account, supported provider API or sending-server route, plus campaign controls and available bounce-to-suppression steps within the agreed scope.

03 / YOUR TEAM

What you retain

Ownership of its lists, domains and provider accounts, plus any required provider approval and usage fees.

Engagement model: Connect / milestone-based integration
05WHAT YOU LEAVE WITH

A next step you can act on.

An integration plan and validated connection or implementation milestones, as agreed. Provider accounts and sending capacity are not included by default.

See this engagement scope
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OTHER PARTS OF THE SYSTEM01 / Deliverability audit & recovery03 / Domain & IP warmup planning