SENDING POLICY / SKY TECHNOLOGIES

Permission before volume.

How Sky describes consent, sender identity and opt-out handling for commercial electronic messages involving Canada.

Sky's anti-spam commitments

Sky Technologies' CASL policy applies to commercial electronic messages sent by Sky or on Sky's behalf to or from Canada. Sky uses consent where required, records the basis for sending and expects service providers working on its behalf to follow the applicable requirements. The requirements of each campaign and jurisdiction still apply to that sending program.

Consent and records

Sky seeks express opt-in consent unless a documented, legally available basis for implied consent or another exception applies. Consent to marketing is separate from the acceptance of other terms. We keep records of the relevant consent or relationship and of requests to stop sending.

Identification and a way out

Commercial messages identify Sky Technologies and provide a valid way to reach us and to withdraw consent. Sky's existing policy provides for processing an unsubscribe request within 10 days. Website-newsletter subscriptions require a separate email confirmation before they become active.

Request removal

Use the email preference form or email dpo@skyteknologies.com with “Unsubscribe” in the subject. A website-newsletter address is stopped in the site's subscription database when the form is submitted. An existing Sky marketing-list request is also sent to the operations team for suppression in the relevant sending system.

Questions about a message?

Send the message's date, sender address and email headers, if available, to dpo@skyteknologies.com. Please do not send passwords, complete recipient lists or unrelated personal data through the website contact form.